bmy88pro Privacy Policy

1. Overview

bmy88pro ("we," "us," "our") is committed to protecting the privacy and personal data of all players who use the bmy88pro platform. We understand that Filipino players entrust us with sensitive personal and financial information, and we take that responsibility seriously. This Privacy Policy sets out in clear terms what data we collect, why we collect it, how we use it, and the rights you have as a data subject.

This Policy is drafted in compliance with applicable Philippine data protection legislation, including the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, as administered by the National Privacy Commission (NPC) of the Philippines. Where applicable, we also observe internationally recognized data protection standards.

This Privacy Policy should be read alongside our Terms & Conditions and Responsible Gaming Policy, both of which are incorporated by reference.

2. Data We Collect

bmy88pro collects personal data that is necessary to provide our services, comply with legal obligations, and maintain the security and integrity of the platform. The categories of personal data we collect include:

2.1 Identity & Contact Data

• Full legal name as it appears on your government-issued ID;
• Date of birth (used to verify the 21+ age requirement);
• Nationality and country of residence;
• Email address and mobile phone number;
• Residential address, including barangay, city/municipality, province, and postal code.

2.2 Identity Verification (KYC) Data

• Copies of government-issued identification documents (e.g., PhilSys National ID, passport, driver's license, UMID, SSS ID, voter's ID);
• Proof of address documents (e.g., utility bills, bank statements);
• Selfie or facial image submitted for identity verification purposes.

2.3 Financial Data

• Payment method details (e.g., GCash mobile number, PayMaya account reference, bank account details for BPI, BDO, or Metrobank transfers, or masked card details for Visa/Mastercard);
• Transaction history, including deposits, withdrawals, wagers, and bonus activity;
• Account balance information.

2.4 Technical & Usage Data

• IP address and approximate geolocation derived from IP;
• Device type, operating system, and browser information;
• Session data, including login timestamps, session duration, and pages visited;
• Game activity logs, including games played, wager amounts, and outcomes;
• Cookies and similar tracking technologies (see Section 9).

2.5 Communications Data

• Records of communications between you and bmy88pro support, including live chat transcripts and email correspondence;
• Feedback, complaints, and dispute records.

3. How We Collect Data

bmy88pro collects personal data through the following means:

• Directly from you — when you register an account, complete KYC verification, make a deposit or withdrawal, contact support, or participate in promotions;
• Automatically — through cookies, web beacons, and server logs when you access and use the bmy88pro platform;
• From third parties — including identity verification service providers, payment processors, fraud prevention services, and, where applicable, publicly available sources for due diligence purposes.

4. How We Use Your Data

bmy88pro uses the personal data we collect for the following purposes:

• Account management — to create, maintain, and administer your bmy88pro player account;
• Identity verification — to verify your identity and age (21+) in compliance with applicable law and our KYC obligations;
• Payment processing — to process deposits, withdrawals, and other financial transactions in Philippine Peso (₱);
• Service delivery — to provide access to games, promotions, and all other bmy88pro platform features;
• Customer support — to respond to your inquiries, complaints, and support requests;
• Legal compliance — to comply with anti-money laundering (AML) obligations, tax reporting requirements, and other applicable laws and regulations;
• Fraud prevention and security — to detect, investigate, and prevent fraudulent activity, cheating, and other prohibited conduct;
• Responsible gaming — to monitor gaming patterns and provide responsible gaming tools and interventions where appropriate;
• Platform improvement — to analyze usage patterns and improve the bmy88pro platform, user experience, and game offerings;
• Marketing communications — to send you promotional offers, bonuses, and platform updates, where you have consented to receive such communications.

5. Legal Basis for Processing

bmy88pro processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Contractual necessity — processing is necessary to perform the contract between you and bmy88pro (i.e., to provide the services you have registered for);
• Legal obligation — processing is necessary to comply with applicable laws, including AML regulations, age verification requirements, and tax obligations;
• Legitimate interests — processing is necessary for bmy88pro's legitimate interests, including fraud prevention, platform security, and service improvement, where these interests are not overridden by your rights;
• Consent — where we rely on your consent (e.g., for marketing communications), you have the right to withdraw that consent at any time by contacting our support team.

6. Sharing Your Data

bmy88pro does not sell your personal data to third parties. We may share your personal data with the following categories of recipients, strictly on a need-to-know basis and subject to appropriate data protection safeguards:

• Payment processors — GCash, PayMaya, BPI, BDO, Metrobank, Visa, and Mastercard, for the purpose of processing financial transactions;
• Identity verification providers — third-party KYC and AML service providers engaged to verify player identities and screen for sanctions or politically exposed persons (PEPs);
• Game providers — software providers whose games are hosted on the bmy88pro platform, to the extent necessary to deliver game services;
• Regulatory authorities — including PAGCOR and other competent Philippine government agencies, where disclosure is required by law or regulatory obligation;
• Law enforcement — where required by a valid legal order, court order, or to protect the rights, property, or safety of bmy88pro, its players, or the public;
• Professional advisers — lawyers, auditors, and other professional advisers engaged by bmy88pro, subject to confidentiality obligations.

7. Data Retention

bmy88pro retains your personal data for as long as is necessary to fulfill the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.

In general, bmy88pro retains player account data and transaction records for a minimum of five (5) years following account closure, in compliance with applicable AML and financial record-keeping obligations under Philippine law. KYC documents are retained for the same minimum period.

Where personal data is no longer required for any lawful purpose, bmy88pro will securely delete or anonymize it in accordance with our internal data retention and disposal procedures.

8. Data Security

bmy88pro implements appropriate technical and organizational security measures to protect your personal data against unauthorized access, accidental loss, alteration, disclosure, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the bmy88pro platform;
• Encryption of sensitive data at rest, including financial data and KYC documents;
• Access controls limiting employee access to personal data on a strict need-to-know basis;
• Regular security audits and penetration testing of the bmy88pro platform;
• Multi-factor authentication options for player accounts.

While bmy88pro takes all reasonable steps to protect your personal data, no method of electronic transmission or storage is completely secure. In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, bmy88pro will notify you and the National Privacy Commission in accordance with applicable law.

9. Cookies & Tracking Technologies

bmy88pro uses cookies and similar tracking technologies to enhance your experience on the platform, analyze usage patterns, and support security functions. A cookie is a small text file placed on your device when you visit the bmy88pro website.

9.1 Types of Cookies We Use

• Strictly necessary cookies — essential for the platform to function, including session management and security tokens. These cannot be disabled.
• Functional cookies — remember your preferences such as language settings and login state to improve your experience.
• Analytics cookies — collect anonymized data about how players use the bmy88pro platform, helping us identify areas for improvement.
• Security cookies — used to detect and prevent fraudulent activity, including bot detection and suspicious login attempts.

9.2 Managing Cookies

You can control and manage cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the bmy88pro platform. Strictly necessary cookies cannot be disabled as they are essential to the operation of the platform.

10. Your Rights

Under the Data Privacy Act of 2012 and its Implementing Rules and Regulations, you have the following rights with respect to your personal data held by bmy88pro:

• Right to be informed — you have the right to be informed about how your personal data is collected and processed, as set out in this Privacy Policy;
• Right of access — you have the right to request a copy of the personal data bmy88pro holds about you;
• Right to rectification — you have the right to request correction of inaccurate or incomplete personal data;
• Right to erasure — you have the right to request deletion of your personal data, subject to our legal retention obligations;
• Right to object — you have the right to object to the processing of your personal data for direct marketing purposes or where processing is based on legitimate interests;
• Right to data portability — you have the right to receive your personal data in a structured, commonly used format;
• Right to lodge a complaint — you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data protection rights have been violated.

To exercise any of these rights, please contact our Data Protection Officer at [email protected]. We will respond to all verified requests within thirty (30) days in accordance with applicable law.

11. Minors

12. Policy Changes

bmy88pro reserves the right to update or amend this Privacy Policy at any time. Any changes will be posted on this page with an updated "Last Updated" date. Where changes are material, bmy88pro will make reasonable efforts to notify registered players via email or an in-platform notification prior to the changes taking effect.

Your continued use of the bmy88pro platform following the posting of an updated Privacy Policy constitutes your acceptance of the revised Policy. We encourage you to review this page periodically to stay informed about how we protect your personal data.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data, please contact bmy88pro's Data Protection Officer:

You also have the right to lodge a complaint directly with the National Privacy Commission (NPC) of the Philippines if you are not satisfied with our response to your data protection concern.